Monday, October 10, 2011
B of A and their cronies lurk just outside your wallet...
Lemme tell ya another unethical thing BofA did just last week.
My computer techs took McAfee virus protection off my computer for some obscure (to me, that's what they're there for) reason and installed another one they liked better that didn't cost anything. Fine with me.
I had agreed to a deal with McAfee that renewed the anti-virus service automatically. That's standard. You have to go out of your way to cancel it and that's the way they want it.
The credit card I used was from (shame) BofA. I don't like sending money to BofA and haven't used it in years and it expired early in the year. When I got the request from McAfee for a new expiration date, I ignored it and thought that would end it. I had received a new card from BofA but never called to activate it. I didn't close the account on the theory that I might need it someday.
I had this credit card I couldn't use because it had expired and I never activated the new one. Ya get that, right?
So imagine my surprise to get a statement from BofA with a $49.99 charge from, guess who, McAfee. I can't charge anything on the card, but McAfee can. Nice. They can call BofA who happily gave up a new expiration date without my permission.
I called McAfee and had them reverse the charge, which the guy was a little reluctant to do until I brought up the fact that I thought it was highly unethical of both them and BofA to do what they had done. I have the feeling that he'd heard this before.
Later that day, McAfee actually called us on the telephone. Mrs. G took the call. They wanted to know why we didn't want the service any more. She told them we had one that was just as good that didn't cost anything and also that we felt it was unethical for them and BofA to do what they had done with my un-activated expired credit card. The McAfee person said they "worked closely with the credit card companies". Yeah, Willie Sutton "worked closely" with banks too. Robbing them at gunpoint was more honest than the way they do business.
Until I get another BofA statement showing that 50 bucks as well and truly reversed, I'm keeping this credit card account, expired and unusable to all but Big Corpora, open. The day I get it, I'm gonna close that account so fast it'll make their heads spin. Like they'll even notice.
Banks and Big Biz are always looking for new ways into your wallet in barely legal and seldom ethical ways. Close one door, they blow a hole in the wall next to it and continue pumping.
Occupy Wall St., anyone?
Posted by Gordon at 13:10